No treasurer likes balance sheet surprises. Unfortunately, when working in Asia, where multiple currencies are a way of life, surprises are more the norm than the exception.
Enough was enough for AirAsia. Last month, the low-cost carrier implemented a Royal Bank of Scotland RBS foreign exchange FX solution for its online ticketing that automatically sets prices in any one of five global currencies -- the Australian dollar, Hong Kong dollar, UK sterling, Singapore dollar and US dollar. That gave its customers certainty about what would be charged on their credit card bills and freedom from the ever too common conversion fees and it gave the airline's treasurer peace of mind about cash flow....
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