Super success: Trust Bank's Singapore launch

The marketers behind the new digital bank by Standard Chartered and FairPrice Group explain how accessibility, incentives and attention to user journeys ignited astronomical success that most other banks take at least a year to achieve.

Last month, Standard Chartered Bank and Singaporean supermarket chain, FairPrice Group announced the launch of new Singapore-based digital bank, Trust Bank.

For sister publication, Campaign Asia-Pacific, editorial director, Robert Sawatzky, explored exactly how the firms combined digital banking expertise with social ambition to deliver stand-out success. 

In the many months leading up to the launch of Singapore’s latest digital bank, its CMO Kelvin Tan had an awful lot to worry about.  

For more than a year, Project Phoenix’ had been underway, bringing together the stakeholders of two consumer retail and banking brand giants, FairPrice Group...

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