HSBC's Webb solution

As the new head of HSBC head of payments and cash management for the Asia Pacific region, what approach will you take?

My approach generally is to be aggressive in terms of driving the business forward. Over the last four years, we have grown the business a lot. When I started here in 1997, we only had a fraction the staff that we have now. In Hong Kong, we now have 169 people. Now, that is not all growth, as client service operations, and product development are now also under the cash management banner. So to an extent, our growth has resulted from consolidation, but still there has also been a tremendous amount of business growth resulting in additional new headcount.

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